Frequently asked questions.
If you have any questions or uncertainties, you might find the answers you seek here.
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Absolutely! Anyone with available capital can become an investor, provided that they meet the minimum capital requirements. You don't need any prior knowledge of the Derivatives industry, as we make everything easy to understand and interpret. And if you need assistance with setting everything up, we are here to help.
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As an absolute minimum, we recommend starting with at least 1,000 units of your home currency (AUD, EUR, USD, GBP, etc). So if, for example, you reside in Europe, we would recommend starting with at least 1,000€.
A minimum of 10,000 units is more preferable for most investors, however, as returns are more favorable.
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Visit the “Get Started” page, and under “Automated System”, you’ll find a detailed explanation of the costs associated with this service.
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Visit the “Get Started” page, and under “Manual System”, you’ll find a detailed explanation of the costs associated with this service.
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It certainly is. If you can establish a trading account, you can become an investor and utilize the services of Simpson Capital, LLC.
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It certainly is. If you have borrowed funds to invest, you will be wanting to make a minimum (ideally) of 10% per annum to ensure feasibility. At Simpson Capital, LLC, exceeding returns like this is second-nature and low-risk, thanks to our unique approach to Derivatives investing.
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To begin, visit the "Get Started" page here. You'll find all the information you need. And remember, if you're unsure about anything, just contact us. We are happy to help anytime.
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Annual returns will vary from year to year, as every day is different. However, you can typically expect multiple double-digit percentages (ie, 20% +) Per Annum on average. The exact figures may range from 10% to 50% +, dependent on many factors, however our base quota is always a minimum of 10% Net (after fees have been deducted).
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Certainly! The best way to boost returns is to reinvest and compound. What this means is, leaving your profits in your account and letting it grow. The larger your account gets, the more Profit Per Basis Point (PPBP) you will generate. We increase order sizing based on account size; for every 1,000 units of growth, order sizing per order will grow by 1,000 units of Base Currency. In essence, the more capital you have, the larger your returns.
However, you are always welcome to withdraw profits on a regular basis; daily if you so choose; and we do not oppose this. After all, it is your money! Just remember that you have the option to compound; if you don't need to spend the profits, it is better to put it to work for your account growth.
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Most certainly! And we encourage it. We don't want you to feel uncertain.
You are welcome to contact us here at any time, and you will be answered by a real person (we don't use automated chat bots; we know that people like to talk to people!)
We will always answer as soon as possible. Just remember that we are located in Northern Europe, and so our Time Zone may differ to yours, causing a minor delay in response times.
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Depending on the provider you use (Gmail, Outlook, Yahoo, etc), the procedure will vary slightly. We have included step-by-step instructions for Gmail and Outlook, as well as guidance for other providers. Please note that the below guidelines are pertinent to cTrader; if you are using another platform, adjust the filtered sender address accordingly.
Gmail:
Open Gmail and click the gear icon for Settings, then choose See all settings.
Navigate to the Forwarding and POP/IMAP tab.
In the Forwarding section, click Add a forwarding address and enter accounts@simpsoncapital.eu.
A verification link will be sent to us. As soon as we confirm it and permit forwarding, you will receive an email notification from us. In addition, the email address accounts@simpsoncapital.eu will no longer show as requiring verification in your settings. Click Refresh to check the status if required.
After verification, go back to the Filters and Blocked Addresses tab in Gmail settings.
Click Create a new filter.
Enter the following criteria: .
From: noreply@ctrader.com
Includes the words: Daily Statement
Click Create filter, select Forward it to and select accounts@simpsoncapital.eu from the dropdown menu.
Click Create filter to finalize it.
Outlook:
Open Outlook and go to Settings by clicking the gear icon.
Go to Mail > Rules.
Click Add new rule.
Name your rule, and under the conditions, set the following criteria:
From: noreply@ctrader.com
Message body includes: Daily Statement
Under Add an action, choose Forward to and enter accounts@simpsoncapital.eu.
Click Save to apply the rule.
If you use another provider, simply follow the prompts, or if necessary, contact us for assistance.
If you follow the prompts, use the following information as a guide:
You need to make sure that you create a filter stipulating that only emails from noreply@ctrader.com with the keywords "Daily Statement" are set to be forwarded to accounts@simpsoncapital.eu. This way, no other emails will be unintentionally forwarded. Of course, as detailed in our Service Terms and Conditions, we will advise you straight away if you don't set it up correctly and accidentally forward other emails to us. They will also be deleted from our system immediately.
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Simpson Capital, LLC does not offer education to the public market. Our operational know-how is proprietary, and is protected accordingly.
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The only upfront cost involved is a one-time Setup Fee of 399€.
This fee covers any demonstrations, assistance or guidance you may need (such as assistance with setting up forwarding for Daily Statements (for the Manual System), one-on-one demonstrations of cTrader and its functions, guidance with order data utilization (for the Manual System), and more), as well as the establishment process which must be followed for each investor.
For the Automated System, the first monthly Service Fee charge (12€) is also billed upon sign-up along with the Setup Fee (refer to “Get Started” for more information).
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Simpson Capital, LLC provides investment recommendation services to holders of Live accounts only. Demo accounts are not compatible with the services we provide.
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If you are using our Automated System, you can use either option, as your trades will open and close when ours do, meaning that spreads won’t have an effect.
If you are using our Manual System, we recommend setting up a Raw/Razor account (ie, an account which has minimal/no spreads). This significantly reduces the risk of missing orders.
Raw/Razor accounts typically incur commissions on a per-trade basis, but these commissions are very reasonable, and are a small price to pay for the convenience factor which comes with minimal/no spreads.
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If you miss an order data release on our Manual System, no problem! Even if you miss order data on a regular basis, you can still achieve formidable annual returns. And you won't be charged for order data that you miss, as performance fees are only calculated on profits generated (ie, the order data that you don't miss).
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Absolutely. It is so secure, in fact, that we cannot see your payment information. Only you can.
All of your personal information is stored securely within our high-tech database. This database meets strict European and international data security and protection regulations, and contains many industry-leading security features which ensure ongoing safety and integrity.
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No algorithms are used by Simpson Capital, LLC. We do not rely on a parameter-controlled system, and instead ensure that all orders are executed and overseen by a human at all times.
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Your invoices are available from inside the Client Portal.
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To access the Client Portal, click the "Client Portal Login" button and follow the prompts.
Rather than using a password, our system will email you with a direct access link. This method is superior to a traditional password simply because it is more secure.
When signing up for the first time as a new client, you'll receive a direct access link automatically once your login is ready, as we have to set up your portal access for you, using the information you provide on the Investor Application Form.
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No, previous order data is not visible to new clients of our Manual System. You will only see newly submitted order data once you've gained access to the Order Data Centre.
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You'll receive an invite, sent directly to your WhatsApp application. As the Order Data Centre is private, it can only be accessed via invitation.
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You will receive a confirmation email as soon as your account is successfully connected to our Automated System.
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We send out order data as it comes to light. Simpson Capital, LLC takes advantage of opportunities when they are found, but will never force an order for the sake of simply placing an order.
Some days, you may receive multiple blocks of order data. Other days, you may receive nothing. Activity and frequency depends entirely on the opportunities available.
With that being said, we do not overload our Order Data Feeds with too many order data releases either. We focus on keeping things simple and running fewer simultaneous orders generating higher returns per order, as opposed to many orders generating lower returns per order. This not only reduces used margin totals significantly (particularly on retail accounts), but also keeps things simple and convenient for clients. By maintaining this structure, clients using the Manual System also spend less time entering orders, and still get favorable returns as a result.
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When we release order data to our Order Data Centre, this is to notify clients of what we are doing in-house. It is up to you to manage which orders you apply and which orders you leave out.
Depending on your account type (Retail or Professional), you may choose to only apply some orders. Retail accounts often have leverage restrictions, meaning margin requirements are significantly higher than those of Professional accounts. Keeping this in mind, it is important to monitor your total Used Margin statistics (including Maintenance Margin), and ensure that you don't over-expose your account. If your Used Margin is elevated (we recommend not exceeding 15% of your Balance), simply avoid applying anymore order data to your account until you can safely do so.
If you have a Professional account with 1:500 leverage, you can safely apply all order data as it comes to light, as our accounts at Simpson Capital, LLC have 1:500 leverage.
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Yes, this is the case practically every time. When an order data release is sent out, we usually hold that same order in-house. But due to the size of Simpson Capital, LLC's existing portfolio, there may be times (on extremely rare occasions) when opportunities are seen which cannot be taken advantage of by us (due to risk of overexposure; we manage risk the same way as we recommend to our clients). In these circumstances, we will release this data anyway, so our clients can benefit. However, as mentioned above, this would be extremely rare.
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As mentioned under “Get Started”, you are free to withdraw funds whenever you choose. With that being said, we highly recommend checking your Used Margin figures first, to ensure that any withdrawal made will not cause your account to become over-exposed.
If you’re unsure as to whether or not a withdrawal will negatively affect your account, you can contact us at any time for guidance.
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With our Automated System, your trades will open and close as soon as ours do. This is to prevent missing an order fill due to spread or quote variation. For this reason, you will not see a Take Profit (TP) level on your platform.
If we were to set our software to apply a Take Profit (TP) to your account for any given trade, that trade would only close once the TP was reached on your platform, irrespective of whether or not our trade was already closed. If you had wider spreads than us, or a quote variation, this could cause your closing order to miss, leaving you with an open trade despite ours being closed already.
By default, your account is connected in a way that when our trades open or close, yours will follow suit at exactly the same time, regardless of spreads or quotes.
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No, you will not see Pending Orders on your platform. You will only see active orders, for the same reason as explained in the question above.
When connected to our Automated System, your account will only execute orders once they are executed on our end. As a Pending Order is an order awaiting execution, it will not show up on your portfolio. If we were to set our software to show Pending Orders on your portfolio, you would face an identical risk to that mentioned in the previous FAQ; you could miss an order fill if your spreads or quotes were marginally different, as any given Pending Order would only fill once the Submitted Price level was reached on your platform, irrespective of whether or not our order had been filled already.
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If you’re using the Automated System, no. Your account will execute orders as soon as ours does, regardless of the time of day in your timezone.
For the Manual System, however, this is a possibility, particularly if your timezone is the complete opposite to ours. With that being said, we do have clients in opposing timezones who manage to keep up with all orders we submit to the Order Data Centre, so it is possible! Of course, everyone’s lifestyle and routine is different, and so you will need to consider whether or not the Manual System is suitable for your needs.
Remember, though, that you can miss orders from time to time on the Manual System and still generate favorable returns!
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No. Orders will be executed on your account regardless of whether or not your platform is open, and regardless of whether or not your devices are connected to the internet.
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No, your account will not immediately enter existing trades. Your account will only execute new orders.
We do, however, send new clients a list of all existing trades. Using the information provided, you can enter into existing trades if you choose to do so. Just keep in mind that if you do enter into existing trades, your trades will only close when the respective Take Profit (TP) levels are hit, and not when our corresponding trades close, as they will have originated from manual entries. If you have a Pepperstone Razor account, the timing should be perfect anyway. If you use a different broker, however, or have a Pepperstone Standard account, there may be a discrepancy in timing between our trades closing and your manually-entered trades closing.
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We do not recommend adding additional trades.
If you are using the Manual System, you can place personal trades alongside those which originate from our Order Data Centre. When your Daily Statement is assessed by us, we can identify any unrelated trades, and exclude them from our performance fee calculations. However, we urge you to consider the fact that placing additional personal trades will affect your account’s capacity for orders which originate from Simpson Capital, LLC. This is simply because any personal trades you execute will use additional margin. This can cause over-exposure if you continue to apply all order data from Simpson Capital, LLC at the same time, without taking your own trades into consideration.
If you do decide to execute personal trades on your account while using our Manual System, remember that you will need to pay extra attention to your Used Margin figure, and if necessary, ignore any Order Data Releases which may cause your Used Margin to exceed the recommended 15% threshold as outlined in the Service Terms and Conditions.
If you are using the Automated System, we recommend not placing personal trades, as this can cause unintended over-exposure and interference if we don’t notice that you’ve added additional orders.
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Yes, you will need to notify us. If you change your password, your account will automatically disconnect from our Automated System. By advising us of this change, we can quickly reconnect your account and ensure minimal disruption to your service.
To advise us of a password change, simply email accounts@simpsoncapital.eu. Alternatively, you can request a Zoom video call if you’re more comfortable with this option. To do this, you can either fill out the Onboarding Call Scheduling Form on the Automated Investing page and write “password change” under Notes, or you can request a call via email.
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You certainly can. Each account will be treated as a separate client for billing purposes, and so each account will incur its own Setup Fee and monthly Service Fees, alongside the Performance Fees.
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You certainly can. Each account will be treated as a separate client for billing purposes, and so each account will incur its own Setup Fee, alongside the Performance Fees. You will also need to ensure that the Daily Statements from any additional accounts are forwarded to us daily in the same manner as those from your first account.
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No, we do not use Stop Loss Orders. Because of our in-depth understanding of the Derivatives Industry, we know the truth behind Stop Loss Orders and why they were created in the first place (and no, they weren’t created to make retail traders lose money).
We have a track record of generating favorable returns without using Stop Loss Orders.
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Absolutely not. Drawdown is nothing to be afraid of, and it is a normal part of any investment operation. If you aren’t over-exposed and over-leveraged, drawdown poses very little material risk. And our in-house policies governing order sizing and quantities exist for this exact reason; you need to be able to allow for marginal drawdown without putting yourself at risk of over-exposure or receiving that dreaded Margin Call.
Retail traders are widely taught to be afraid of drawdown, and to avoid it at all costs by using Stop Loss Orders. But because we know what we know, we are not concerned about drawdown whatsoever. Temporary drawdown, whether marginal or not, is a normal part of what we refer to as the “onloading cycle”, and we expect it to occur on a regular basis.
We monitor our live order data feeds constantly to look for evidence of directional changes, and make all of our in-house trading decisions based solely on these data feeds (alongside several other data sources), with absolutely zero emotion included in the decision-making process. Drawdown alone is not a concern, nor is it something we act on as a standalone factor.
If you wish to see our client results to date, you can monitor our real time data on the homepage, or follow us on Facebook and keep up with us there.